OH! Market Research Team and Services

Olivia Lawrence has worked in PR agencies specialising in retail before setting up her own agency which she ran for 10 years with clients such as Sainsbury’s and Hever Castle. Her experience in market research has stemmed from her FMCG, product and service PR mix, always seeking new ways to improve media and customer relations and product/ service delivery for clients.

Hetty Rackham has over 20 years marketing experience, working within creative agencies, public sector and freelancing for 10 years. With this, comes variety of adaptable and strategic skills enabling our market research to be more than just findings but furthermore delivers real actionable strategic advice.

Market Research Kent

Together, as a team our main focus is to ensure we understand your objectives, propose and then deliver a market research plan that creates real results. We will absorb ourselves within your industry to gain a full understanding of your brand and your requirements. We understand how this is an investment for your future and we will ensure you get invaluable insights that will either make change or give your affirmation.

Once we understand your objectives we will create the perfect mix of qualitative and quantitative market research to deliver the right results for you:

Market Research Rackham Marketing

Market research with actionable outcomes

We have carried out research that has completely changed the way businesses launch a new brand, carry out their sales and marketing off and online and even refresh their whole staff communications.

Sector experience

Market research method considerations are varied, as is our sector experience:

  • Healthcare
  • Retail
  • Youth market (16-24)
  • Telecoms
  • Education
  • Children’s products
  • Tourism

Looking to make real change?  What are you waiting for, contact us now!


“Their experience has been an invaluable asset to us and ultimately our clients.”

“Working as part of our team to drive complex research projects, providing invaluable insights which have helped to inform both our strategy and creative work.”

“Unflappable nature”

“Extremely knowledgeable, with a wealth of experience that is applied to the business challenge at hand. This approach ensures bespoke solutions are developed that deliver to the business requirements”