Clients & Testimonials

My client base is varied, I have been privileged enough to work with some fascinating clients with huge challenges including breaking into the market, full brand and competitive analysis through to monthly social media management and website SEO Copy or brochure copywriting. Please view client testimonials below.

Please scroll down to see testimonials…


“Hetty’s experience has been an invaluable asset to us and ultimately our clients. She has worked as part of our team to drive complex research projects, providing invaluable insights which have helped to inform both our strategy and creative work. Her unflappable nature and positivity make her a pleasure to work with and her pragmatism when faced with tight deadlines is always appreciated.”

Lisa Casson
Remedy Creative
Managing Director

“I would strongly recommend Rackham Marketing. Hetty has done a fantastic job in developing my website, and working through my digital media / marketing approaches. She is innovative, dedicated, and delivers on time. I am very pleased with the work that she has done.”

Tony Allen
Allen Apprenticeships & Skills
Managing Director

“I’ve worked with Hetty on various marketing and social media projects and I can’t fault her delivery or attitude. Hetty acts like an extension of our team, asking the right questions at the right times and delivering to meet and exceed expectations. Whatever the project, Hetty provides excellent support and comes through each and every time.”

Kier Humphreys
Think Zest
Account Director

“Hetty was recommended to me through a long standing supplier who was working with me to create a new service for our Telecoms customers. I wanted a creative, hard working, experienced and honest person to work with us on this project. Hetty carried out important market research and collated it into a presentation of a very high standard.

Thankfully as a result of the research Hetty carried out our decision was not to go ahead with the new service, the report gave invaluable information which prevented us making a considerable investment that would have failed in the long term. Her creative input on marketing strategy, product name brainstorming and her commitment to the project were outstanding. It was a pleasure to work with her and I wouldn’t hesitate in recommending Hetty to friends and colleagues.”

Dave Hindmarsh
ICOM Ltd, Kent
Operations Director

“Thank you for the competitive analysis and market research you undertook on my behalf into website design, it was a really powerful eye opener for me – whilst I could have looked at sites myself, by using non industry “eyes” you were able to present back in a different way and open my eyes as to how dull my industry web sites are!  This enabled us to build something more dynamic and client centric – rather than what we think people want to hear.”

Jayne Wildish
Director, Squirrel Financial Planning 

“I have recommended Hetty to work on a number of copywriting and PR projects. It’s reassuring to be able to refer local talent that you can trust. Hetty is responsive and respectful to a range of client’s needs and always acts with integrity. She’s a safe pair of hands when you need professional marketing support.”

The Kent Institute of Medicine & Surgery
Maria Callow
Marketing Manager

“Hetty is a very personable and expert marketer whose varied abilities means she has a flexible approach to a companies needs. She works as Market Research and Strategic Planning Consultant for Big Plan Group and has carried out some invaluablemarketing strategy, copywriting, SEO Copy, social media management and much more for some our best clients.  

Her work for me over delivered and was good value for money. She goes the extra mile completing not just the project but considers beyond the brief which is very helpful and valuable. A lovely person to do business with too!”

Big Plan Group
Penny Williams
Managing Director

“She has obviously done a lot of homework within my industry and has got to grips with my company very quickly. Hetty is very enthusiastic and has boundless energy.  She quickly picked up on the areas that need to be worked on.  Her work to date has given me a huge amount of confidence and has made me look at my business from a completely different and healthy perspective.  I am immensely impressed with her internet knowledge and can’t wait to use all the tools that she has suggested within my website.

Hetty has instilled and ignited ‘forward thinking’ within my business. My Marketing Strategy and Brand Review has been extremely thorough – picking up on both strengths and weaknesses and portraying the latter as exciting challenges.  Both were presented to me beautifully.  I am very excited for the coming year now that I have Hetty at the helm.”

Katharine Knight
Katherine Knight Interiors

“I’ve worked with Hetty on a number of different assignments and she’s always delivered brilliant work which has been on time and to budget. Hetty is easy to get on with, personable, friendly and very professional. I’d recommend her services to any like minded marketing or communications organisation.”

Think Zest
Belinda Collins
Account Director

“Having worked with Hetty for many years, through various companies and roles, I can honestly say that she is one of the mostdedicated, loyal and hard-working marketeers I know. With the ability to engage with people of any age and any level, I wouldn’t hesitate to recommend her and have done so many times in the past. A true pleasure to work with, Hetty brings fun, energy and clarity of thought to any project she works on.”

Think Zest
Helen Wood
Account Director

“We have worked with Hetty on a number of branding projects and I cannot recommend her enough. She is superb with clients and really knows what she is talking about, a pleasure to work with and I have no hesitation in recommending her.”

Matt Hobbs
We Are Tangerine

“Hetty works as part of the Cohesion team providing marketing expretise, both strategic and tactical. She is proactive and organised in managing projects and does so in a professional manner. She is extremely knowledgable, with a wealth of expereince that is applied to the business challenge at hand. This approach ensures bespoke solutions are developed that deliver to the business requirements.”

Cohesion Marketing By Design
Paul Bailes

Managing Director 

“We now have a brand new website that has been carefully re-written to help maximise SEO, meta-phrasing to increase potential and designed to attract the right target market for us and show off our cottages. We also now have our own digital community building via Facebook and Twitter, which both serve a purpose in different ways keeping travellers informed and new comers posted about what’s new at Touraine Vacances. I’d highly recommend her as a versatile, analytical, strategic and enthusiastic marketing consultant.”

Touraine Vacances
Ann Palmer